Questions about your AC repair? We have clear answers

For emergency cooling requests within Cairo, we typically dispatch a technician the same day, often within a few hours depending on your location and current job volume. When you call, we'll give you an estimated arrival window based on real-time technician availability.

Yes, our technicians work on most residential and commercial split units, window units, central systems, and refrigeration equipment from major brands sold in Egypt. If your unit requires a specific part, we'll confirm availability before starting the repair.

A maintenance visit covers filter cleaning, coil inspection, refrigerant level checks, drainage clearing, and a general performance test. We also check electrical connections and note any parts showing early wear so you can plan ahead.

Pricing depends on the issue, unit type, and parts needed. We provide a clear cost estimate after diagnosing the problem on-site, before any repair work begins, so you know what to expect with no surprise charges.

Yes, our team services commercial refrigeration equipment including walk-in coolers, display fridges, and freezer units. We understand the urgency for businesses and prioritize repairs that affect food storage or daily operations.

For residential visits, an adult should be present to grant access and confirm the completed work. For commercial locations, a designated staff member or manager can coordinate with our technician on-site.

We offer emergency cooling services outside standard business hours for urgent breakdowns. Contact us directly to check current technician availability for after-hours or weekend visits in your area of Cairo.

We generally recommend a maintenance check every six months, ideally before Cairo's peak summer season, to reduce the chance of unexpected breakdowns and help maintain steady cooling performance throughout the year.

Parts and labor for completed repairs are covered under a service warranty period, which we'll explain in detail at the time of service. Warranty terms vary depending on the specific part or component replaced.